I-Fundi Customer Solutions (Pty) Ltd
Accreditation
i-Fundi holds primary accreditation as a training institution with the Services SETA: decision number 0435.
Download our Accreditation Certificate in PDF format here.
i-Fundi is also accredited for programme delivery with the following SETAs:-
- MICT SETA
- W&R SETA
- INSETA
- LGSETA
- BankSETA
- ETDP SETA
Download our Accreditation Certificate in PDF format here.
We are a level 2 Contributor (135%) in terms of the Broad-based Black Economic Empowerment scorecard rating system.
Download our BEE Certificate in PDF format here.
SETA Accredited Qualifications
Business Administration
This course is aimed at office and project managers.
HR Management
This course covers all aspects of human resource management.
Business Practice
This course builds professional skills for entry-level staff.
Marketing Communications
This course covers essential marketing skills.
Generic Management
This course provides essential managerial skills.
Project Management
This course builds essential project management skills.
Contact Centre Support
This course is aimed at contact centre agents.
Contact Centre & BPO Support
This course is for senior contact centre agents.
Contact Centre Operations
This course is for contact centre supervisors.
Accounting Technician
This is an introductory qualification.
Certified Accounting Technician
This course gives foundation in finance and accounting.
Short Term Insurance
This course focuses on short-term insurance.
Long Term Insurance
This course focuses on long-term insurance.
End User Computing
This course provides a foundation in IT.
IT Technical Support
This is an introductory qualification.
IT Systems Development
This is a course for systems developers or programmers.
Real Estate
Get qualified for the property or real estate industry.
Short Courses
With over 100 short courses, we have the programmes that will help your staff to get ahead in their career by being the best in what they do. With expert facilitators, we cover the spectrum of leadership, soft skills, a range of technical topics and the full suite of Microsoft products. These programmes can be delivered online or in class, in either our premises, or yours. Find below our top twelve featured courses and a listing of all other programmes, grouped together under various topics.
Developing HR Business Partners Workshop
Helping HR practitioners become strong business partners
Team Business Management Development Programme
Theoretical management principles with hands-on, experiential action learning.
Building Better Teams
A basic course for team leaders and team members, designed to focus on the characteristics of an effective team player.
Super Charge Sales Performance
This workshop will give your sales team the skills needed to excel and stand out in the market place.
HR for the Non-HR Manager
Explore the hiring process, from skills assessments to interviews; we discuss orientation and cover some issues that arise after hiring.
Personal Mastery: The Foundation of Success
We have combined four of our best workshops into a five day course that will build your inner strength and skills needed to succeed.
Time Management: Get Organized for Peak Performance
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption
Business Writing that Stands Out
This course combines two of our most popular writing workshops, Business Writing That Works and Writing Reports and Proposals
Managing People for Results
Explore current leadership practices and to develop your leadership skills and unleash the talent of your individual team members.
Finance for the Non-Financial Manager
During this workshop, you will learn the basic financial skills that you need to become a successful, effective, supervisor.
Vital Skills for the Administrative Assistant
This two-day workshop brings out the best of your abilities, and encouraging the best in those who work with you, or for you.
Project Management For Non-Project Managers
Project management isn’t just for the experts.
Mentoring and Coaching
Key insights and practical advice as to how a leader can develop the skills necessary to mentor and coach staff and teams.
Advanced Writing Skills
For those who already are good writers -the course involves writing that reflects current word usage and up-to-date formats.
Finance
Administration
Change Management
Compliance and Industry Training
Computer Training
Customer Interactions
Learning
Marketing
Human Resources
Leadership and Management
Performance Management
Operations
Personal Effectiveness
Personal Mastery
Project Management
Sales
World of Work
Other
Wholesale & Retail Distribution
This course covers all areas related to distribution.
Learnership Grant Funding
Would you like to secure SETA grants for learnerships more regularly and with less administrative burden? Many SETAs release grant funding for learnerships on a bi-annual basis and offer funding for unemployed learnerships to any company, regardless of which SETA you belong to. By partnering with i-Fundi as your lead employer and training provider, your organisation can take full advantage of increased learnership funding opportunities and benefits with less hassle. This includes:
- Significant financial cost savings on training and salaries
- Improved quality of service
- Increased retention rates
- BBBEE points for skills development
- Tax rebates for hosting learners
0861 678 882
Johannesburg/ Head Office
011 290 5900
Regenesys Campus
4 Pybus Rd (corner Katherine St)
Sandton
Johannesburg
Cape Town
0861 678 882
1st Floor, Convention Tower
Cnr Walter Sisulu & Heerengracht Street
Foreshore
Cape Town